As part of its mission and dedication to the provision of quality medical and other individualized care to those in need, Newton Fire/EMS is committed to balancing fiscal responsibility with the individual financial needs of those we serve. Our policy is to:

• Treat all patients with dignity, compassion, and respect.
• Provide EMS response to those in need, regardless of ability to pay.
• Administer reasonable and consistent billing and collection practices.
• Discuss available payment options, including payment plans, prompt pay discounts, and financial assistance.
• Identify those who may be eligible for financial assistance.
• Be aware of the individual financial needs of those who are not eligible for financial assistance.

Newton Fire/EMS partners with Omni EMS Billing to coordinate all billing efforts, including the submission of insurance claims and collection of balances due. We will bill and obtain payment from patient insurance companies directly. We may attempt to contact the patient or responsible party for accurate personal contact information, current insurance information, or payment on accounts. It is ultimately the patient or responsible party’s obligation to provide this information. Likewise, it is the patient or responsible party’s obligation to contact our office regarding payment options or financial hardship.

Available payment options include:

• Monthly payments, interest free, to be paid in full within 12 months.
• Prompt pay discounts, based on the amount due, for cash-pay patients.
• Financial hardship discounts for those who meet eligibility requirements as set forth in our Financial Assistance Policy.

A patient or responsible party may initiate application for payment arrangements by contacting Newton Fire/EMS at 316-284-6199 or Omni EMS Billing at 866-595-4406, so long as such request is initiated within 60 days of the date of first billing statement. We address all requests for payment arrangements or financial hardship on an individual basis.

Newton Fire/EMS utilizes outside collection agencies only when other reasonable efforts to obtain payment have failed.

Financial Assistance

The Newton Fire/EMS Financial Assistance Policy is intended to assist eligible patients with partially or fully discounted EMS care. A summary of ways in which a patient may request Financial Assistance is provided below.

Eligible Patients

Patients receiving eligible services, who request Financial Assistance from Newton Fire/EMS, and who are determined to be eligible for Financial Assistance by Newton Fire/EMS.

How To Submit A Request

A patient may initiate a request for approval of Financial Assistance in a number of ways, including:

• Calling Newton Fire/EMS Billing at 316-284-6199 or Omni EMS Billing at 866-595-4406.
• Inquiring in person at Newton Fire/EMS, 200 E. 3rd St, Newton, KS 67114.
• Mailing a written request to Newton Fire/EMS, 200 E. 3rd St, Newton, KS 67114.

Determination of Eligibility

Generally, patients are eligible for Financial Assistance from Newton Fire/EMS based on approval of Financial Assistance from the hospital or other facility to which the patient was transported, or determination of financial or medical indigence. Newton Fire/EMS will take into consideration a patient’s individual circumstances.

This summary and the Financial Assistance Policy are available on our website or at the Administrative Office listed above.